Remote working isn’t the only type of flexible work arrangement you can offer your team, but it is one that can work well in a variety of healthcare situations. Not only does it give your clients flexibility in accessing your services, it gives your team more control over their schedule.
Some reasons to consider offering flexible work arrangements:
- Increased ability to attract and retain qualified staff
- Reduced absenteeism
- Enhanced job satisfaction
- Lowered overhead costs
With flexible work arrangements in a healthcare setting, it’s important to set out job and hourly expectations. You’ll also need to ensure your staff receives adequate support and clear communication regarding their role, especially as your office transitions to flexible work scenarios.
Additional things to keep in mind:
- Customer needs
- Implementation costs
- Health and safety regulations
- Workload management
Here are some flexible work arrangements to consider for your physical therapy, mental health or other healthcare office.
- Flex time
Not all employees can—or want to—work 9 to 5 Monday to Friday. Some may prefer a schedule that gives them the flexibility to start earlier or end their day later so they can meet other obligations. With flex time, employees still work a full day, but their start and end times may be outside the traditional 9 to 5.
Determine with your staff what start and end times work best for them but still suit your office’s needs. For example, someone who needs earlier days may start at 8:00 and end at 4:00, which may work well for your office, especially if you have other staff who would prefer to start at 10:00 and work until 6:00. Just like that, your office can be open for longer days.
Make sure these hours work for your patients. Chances are, there are clients who would prefer to see you before or after work, but you don’t have to allow an employee to come in at 5:00 am just because it works better for them. Only agree to hours that your clients will benefit from.
- Compressed work week
Some employees may want to work longer shifts so they can have an extra day or two off every so often. You can allow your team members to start earlier or finish later and use that time for days off.
For example, some people might want to work 10 hours a day in exchange for an additional day off a week. Others might work an extra hour a day so they can take a long weekend every other week.
In either case, your employees will benefit from having more control over their schedule and the ability to take additional time off without losing pay. Meanwhile, your clients will benefit from your office being open longer hours, giving them more flexibility in appointment times. You’ll benefit from increased employee and client satisfaction.
- Remote work
Healthcare practices can take advantage of telehealth technology to offer their patients remote appointments. Telehealth makes medical care more accessible to clients—who may have mobility or transportation issues—and enables qualified staff to provide high-quality care remotely.
You’ll have to set up an appropriate telehealth system to ensure patient confidentiality is maintained and a high standard of patient care can still be provided, but your clients will appreciate the additional accessibility and your staff will appreciate the ability to work from home when necessary.
Flexible work policies require research and work to set up, but they’re well worth it. Your staff will have greater control of their job and can retain a sense of work-life balance, rather than constantly having to choose between their personal and professional lives. They may even prefer flexible hours to increased salaries, which can help you keep costs lower.
At Leichter Accounting Services, we understand the unique challenges that healthcare practices—including mental health specialists, physical therapists and chiropractors—face in their accounting and bookkeeping. Contact us to schedule a free initial consultation for your practice. We help clients across the US manage their finances and make informed decisions to grow their practices.